Frequently Asked Questions

Don’t see your question? Call (678) 543-0699.

Getting started
Do I need a referral from a doctor?

Often not. Georgia law lets you see a physical therapist directly in many situations. Dry needling is the exception: it always requires a doctor’s order.

Often not. Georgia law lets you see a physical therapist directly in many situations. Dry needling is the exception: it always requires a doctor’s order.

On a short call, Corey will ask what’s going on, what you’ve tried and what you want to get back to, then give you an honest opinion on whether physical therapy is a good fit.

No. Home health physical therapy is usually arranged through a doctor and an agency for people who are homebound. Empathy Physical Therapy is a private practice: you don’t need to be homebound, you can contact us directly, and every visit is one-on-one with a licensed physical therapist.

Sandy Springs, East Cobb, Marietta, Dunwoody, Buckhead, Vinings, Smyrna and nearby. See the full service area.

Monday to Friday, 7:30 AM to 5 PM.

Cost and insurance
Do you take insurance?

No. Empathy Physical Therapy is a private-pay practice and doesn’t bill insurance, which keeps your care focused on your goals rather than insurance rules. See rates.

In many cases, yes. Physical therapy is often an eligible expense. Check with your plan administrator to confirm.

Your visits
What do I need at home?

Just a little open floor space and comfortable clothes. We bring a portable table and the equipment needed.

It depends on your goals and your condition. After your evaluation, you’ll get a clear recommendation, and the plan adjusts as you progress.

Absolutely. Family members and caregivers are welcome, and it often helps.

Yes. With your permission, we share updates with your physician and follow any protocols they’ve set.

Treatment
Do you offer dry needling?

Yes. Corey Klein, PT, has been certified in dry needling since 2020. It requires a doctor’s order. Learn more about dry needling.

Yes, including before and after spine surgery, and complex or long-standing back and neck pain. Learn more.

No. Many people come for wellness and prevention, to stay strong and active.

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